Eriyunnah Montgomery
Batesville
Summary
Skilled Social Services Specialist II with a proven track record at Mississippi Department of Child Protective Services, enhancing child welfare through expert referral networking and empathetic client interactions. Demonstrated ability to manage complex cases and improve client outcomes, leveraging strong documentation skills and effective communication. Achieved seamless coordination between service providers, ensuring comprehensive support for diverse client needs.
Overview
5
5
years of professional experience
Work History
Social Services Specialist II
Mississippi Department of Child Protective Services
09.2021 - Current
- Maintained up-to-date knowledge of social service trends and best practices through ongoing professional development activities.
- Coordinated care between multiple service providers to ensure clients received seamless, comprehensive assistance in addressing their needs.
- Ensured compliance with all state regulations and agency policies by maintaining detailed documentation of services provided.
- Conducted home visits as part of comprehensive case management services, assessing family dynamics and living environments for potential concerns.
- Managed a diverse caseload of clients, prioritizing needs based on urgency and complexity of each situation.
Security Officer
G.E. Aviation
09.2019 - 05.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Bachelor of Arts - Social Work
University of Mississippi
University, MS08-2021
No Degree - General College
Northwest Community College
Senatobia, MS05-2016
Skills
- Mental health awareness
- Family support
- Child welfare expertise
- Referral networking
- Empathy development
- Behavioral analysis
- Substance abuse counseling
- Documentation proficiency
- Client assessment
- Substance abuse
- Trauma-informed care
- Time management
- Teamwork and collaboration
- Multitasking
- Collaboration and teamwork
- Reliability
- Active listening
- Effective communication
- Client needs assessments
- Documentation skills
Timeline
Social Services Specialist II
Mississippi Department of Child Protective Services
09.2021 - Current
Security Officer
G.E. Aviation
09.2019 - 05.2021
Bachelor of Arts - Social Work
University of Mississippi
No Degree - General College
Northwest Community College
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